MAINTENANCE

Something broken? Tell us about it.

Non-emergency requests get scheduled within 3 business days. Emergencies — call, don't type.

EMERGENCY?

Call (360) 558-0174 — 24/7.

Emergencies: active leak, no heat in winter, no hot water for 48+ hours, broken exterior lock, electrical sparking or smell, gas leak, fire, sewer backup. We have someone on call around the clock.

NON-EMERGENCY REQUEST

File a maintenance ticket.

WHAT TO DO FIRST

Try these before submitting.

A lot of maintenance calls resolve in a minute. If a quick check fixes it, great — if not, submit the ticket.

No hot water.

Check the gas tank pilot light or the electric breaker for the water heater.

Garbage disposal humming, not spinning.

Press the reset button underneath. Turn it with the hex key (usually taped under the sink).

Outlet dead.

Check GFCI outlets in bath/kitchen/garage — one reset trips all downstream outlets.

Smoke alarm chirping.

Replace the 9V battery. If hardwired and still chirping, submit a ticket.